Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday)
- phone us, Monday to Friday, when we are open
- Russell Street Group Practice: 0118 907 9976
- Coley Park Surgery: 0118 907 9712
- Burghfield Health Centre : 0118 907 9965
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
When you get in touch, we'll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Routine appointments
To request a routine appointment in the next 7 days
- use our appointment request form, Monday to Friday from 8am to 6:30pm. We will respond within 2 working days during opening times
- use your Patient Access account (on the Patient Access website)
- phone us, Monday to Friday, when we are open
- Russell Street Group Practice: 0118 907 9976
- Coley Park Surgery: 0118 907 9712
- Burghfield Health Centre : 0118 907 9965
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
When you get in touch, we'll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Your appointment
However you choose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email.
Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.
To cancel your appointment:
- use your NHS account (on the NHS website or in the NHS app)
- use your Patient Access account (on the Patient Access website)
- fill in an online form
- phone us, Monday to Friday, when we are open
- Russell Street Group Practice: 0118 907 9976
- Coley Park Surgery: 0118 907 9712
- Burghfield Health Centre : {{0118 907 9965
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
Extended Access is available to patients on Saturday mornings at Russell Street Surgery from 8am to 12pm.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Please tell us:
- If there's a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need. To request a home visit, it's helpful if you phone your practice before 10am on:
- phone us, Monday to Friday, when we are open
- Russell Street Group Practice: 0118 907 9976
- Coley Park Surgery: 0118 907 9712
- Burghfield Health Centre : {{0118 907 9965
You can also:
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open